Contact

Found a bug, have an idea, or want to ask about privacy or advertising? Send a message and it will reach a real person.

What to include in a bug report

• The Chess.com username you tried. Usernames are public, so it is safe to share.
• The period and time control you selected.
• Your browser and device, for example Chrome on Android.
• What you expected to see and what you saw instead. A screenshot helps.

Other requests

• Privacy questions: see the privacy policy first, then write if something is unclear.
• Data removal: this site does not store player data, so there is nothing to remove here. Profile details and games are shown as they appear on Chess.com, and can be changed there.
• Chess.com account problems: this site is not affiliated with Chess.com. For account, fair play or billing questions, please contact Chess.com Support.